For the purposes of applicable data protection laws, your data controller is:
Great British Trips
Adamson House, Towers Business Park,
Tel +44 (0)131 290 2446
GDPR Office: Kim Hardiker
We are fully compliant with GDPR regulations in using and storing your personal data responsibly and legitimately. We do not store any data that could be considered personal in nature. We, at no point, will ever sell, rent or redistribute your information. All data is completely secure with restricted access within our team. And you will always have the ability to unsubscribe from our mailing lists.
Changes to this policy
and/or any procedures that involve the information that you have provided to
us, we will post those changes here. This will ensure you are aware of current
information collection methods, uses for that data as well as under what
circumstances we may disclose it. Your continued use of our services (including
your continued acceptance of the terms and conditions of this Policy, as
at regular intervals.
Users of our Services
The services and the online functions of our websites are only intended for users aged 13 years and over, so please do not use them if you are under 13 years old. As part of the booking process, we will ask for the age and/or date of birth of any persons under 18 years of age within the party. This information is collected so that we can ensure that access to age restricted services (i.e. kids’ clubs) are appropriately adhered to. This information is not used for any other purpose.
Use of your information
By using our services (including booking a holiday, registering on our websites, meeting us at travel trade shows or on sales visits) you acknowledge that we can collect and use your information as described in this Policy. Protecting your privacy is extremely important to us and we aim to be as clear as possible about how your information is used. If you have any questions about this, or wish to withdraw your consent at any time, contact us using the details in this document.
By choosing to send us a booking, reservation request or a RFP (Request For Proposal) and on contracting business with us, you agree to be included in our clients/prospects data and receive our news and updates. You can always at any time choose to unsubscribe from our newsletter, and request to be removed from our data
Our policy towards children
The Services we provide are not directed to individuals under 16. We do not knowingly collect personal information from children under 16 unless a parent or caregiver has booked services with us. If you become aware that a child has provided us with personal information without parental consent, please contact us.
Data Protection and Your Privacy
Data Security: While the nature of the Internet is such that we cannot guarantee the security of the information you transmit to us via the Internet, we follow strict security procedures in the storage and disclosure of your information, to prevent unauthorised access or any loss of your information. Our security procedures mean that we may occasionally request proof of identity from you before we can discuss your account details or other queries.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and (where you have chosen a password) to create a strong password that cannot be easily identified.
Great Trips Ltd and all third parties where your information is shared will take full responsibility for ensuring that the most appropriate security measures are in place to protect your information.
Marketing: Where you have given us your consent, Great Trips Ltd will use your information for occasional marketing purposes to contact you from time to time regarding offers and news that we think you might be interested in.
Data Storage: Great Trips Ltd will store and use your information for a set period. We will cease to use your information for marketing purposes 10 years from the point of last interaction (e.g. last brochure order or last email activity etc.,) or from the point you request us to stop using your information for marketing purposes, whichever is sooner. At this point, your information is then minimised and only used for analysis.
Data Profiling: Data profiling is used to continually improve the quality of our products, services and communications etc., We will use your information to collate statistics or informative summaries about topics such as (but not limited to) customer behaviours, booking patterns and trends etc., Creative Travel may make automated decisions based on any findings, for example sending you marketing emails with content related to a previous holiday you have booked or that other customers similar to you have booked.
Request that we stop using your information: In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request. If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honoured or the dispute is resolved.
Opt-out of communications: You may opt out of receiving promotional communications from us
by using the unsubscribe link within each email; or updating your email
preferences by contacting us as provided below to have your contact information
removed from our promotional email list or registered database.
Your information is controlled by Great Trips Ltd. If you have questions or concerns about how your information is handled; or if you would like to review, correct, update, suppress or delete personal information that you have previously provided to us, please contact us at firstname.lastname@example.org which will resolve your queries.
We thank you for placing your trust